Privacy Policy

1. Introduction

This Privacy Policy describes how tbjli.cam (hereinafter referred to as "tbjli," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users (hereinafter referred to as "you," "your," or "User") who access and use our online gaming platform, including our website, mobile applications, and all related services (collectively, the "Services"). This Privacy Policy is an integral component of our Terms and Conditions and should be read in conjunction with that document.

tbjli is committed to protecting the privacy and security of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its implementing rules and regulations issued by the National Privacy Commission (NPC), and all other applicable Philippine laws and regulations governing data protection and privacy. We recognize that the trust you place in us by providing your personal information is a responsibility we take seriously, and we have implemented comprehensive technical, organizational, and administrative safeguards to protect your data.

By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and consent to the collection, use, storage, and processing of your personal information as described in this Privacy Policy. If you do not agree with any provision of this Privacy Policy, you must immediately cease using our Services and refrain from providing any personal information to tbjli.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us during account registration, verification processes, customer support interactions, and throughout your use of tbjli Services. The categories of information we collect directly from you include:

• Identity Information: Full legal name as it appears on government-issued identification, date of birth, nationality, gender, and government-issued identification numbers (for verification purposes only).
• Contact Information: Email address, mobile phone number registered in the Philippines, residential address including street, barangay, city/municipality, province, and postal code.
• Account Credentials: Username, password (stored in encrypted form only), and security questions and answers for account recovery purposes.
• Financial Information: Payment method details including GCash account information, Maya account information, bank account numbers for deposit and withdrawal processing, cryptocurrency wallet addresses, and transaction history.
• Verification Documents: Copies of government-issued photo identification (passport, driver's license, UMID, Postal ID), proof of address documents (utility bills, bank statements), and photographs or screenshots of payment methods for verification purposes.
• Communication Records: Content of messages, emails, live chat conversations, and other communications between you and tbjli customer support or other departments.

2.2 Information Collected Automatically

When you access and use tbjli Services, we automatically collect certain technical and usage information through various technologies including cookies, web beacons, log files, and analytics tools. Automatically collected information includes:

• Device Information: Device type, model, operating system and version, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information.
• Connection Information: IP address, internet service provider, geographic location (country, region, city), time zone, connection speed, and network type (WiFi, mobile data).
• Usage Information: Pages visited, features accessed, games played, time spent on platform, click patterns, navigation paths, referring and exit pages, and timestamps of activities.
• Gaming Activity: Games played, bets placed, wagers won and lost, gaming session duration, game preferences, and betting patterns for responsible gaming monitoring and fraud prevention.
• Transactional Data: Deposit and withdrawal amounts, transaction timestamps, payment methods used, transaction status, and bonus utilization.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources including payment processors (GCash, Maya, banks, cryptocurrency exchanges), identity verification services, fraud prevention services, and credit reference agencies. Third-party information is used to verify your identity, validate payment methods, prevent fraud, and comply with anti-money laundering regulations.

3. How We Use Your Information

tbjli uses the personal information we collect for the following purposes, all of which are necessary for providing online gaming services and complying with legal obligations:

3.1 Service Provision and Account Management

• Creating, maintaining, and managing your tbjli account;
• Processing deposits, withdrawals, and other financial transactions;
• Providing access to games, live dealer tables, and sports betting markets;
• Processing bets, calculating winnings, and crediting payouts to your account;
• Administering bonuses, promotions, and loyalty rewards;
• Responding to customer support inquiries and resolving technical issues;
• Personalizing your gaming experience based on preferences and activity.

3.2 Legal and Regulatory Compliance

• Verifying your identity and age to comply with PAGCOR age restriction requirements (21+ years);
• Conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures mandated by anti-money laundering laws;
• Detecting and preventing money laundering, terrorist financing, and other financial crimes;
• Complying with tax reporting obligations to the Bureau of Internal Revenue (BIR);
• Responding to lawful requests from government authorities, regulators, and law enforcement agencies;
• Maintaining records required by PAGCOR regulations and Philippine gaming laws;
• Reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) when required by law.

3.3 Security and Fraud Prevention

• Monitoring account activity to detect unauthorized access, fraudulent transactions, and suspicious behavior;
• Identifying and preventing bonus abuse, collusion, and other prohibited activities;
• Detecting multiple account creation and identity fraud;
• Protecting tbjli platform infrastructure from cyber attacks, malware, and security breaches;
• Investigating and resolving disputes between Users or between Users and tbjli;
• Enforcing Terms and Conditions and other platform policies.

3.4 Responsible Gaming and Player Protection

• Monitoring gaming behavior to identify patterns suggesting problem gambling;
• Implementing and enforcing deposit limits, loss limits, and self-exclusion requests;
• Providing responsible gaming tools and resources to Users at risk;
• Complying with responsible gaming obligations under PAGCOR regulations;
• Preventing underage gambling and protecting vulnerable individuals.

3.5 Marketing and Communications

• Sending promotional emails about new games, bonuses, and special offers (with your consent);
• Providing personalized bonus offers based on your gaming preferences and activity;
• Sending transactional notifications about deposits, withdrawals, and account activity;
• Communicating important platform updates, policy changes, and service announcements;
• Conducting customer satisfaction surveys to improve service quality.

3.6 Platform Improvement and Analytics

• Analyzing usage patterns to optimize platform performance and user experience;
• Testing new features and games before public release;
• Improving mobile optimization for Philippine network conditions;
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• Generating aggregated, anonymized statistics for business intelligence and reporting purposes.

4. Data Sharing and Disclosure

tbjli does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances and subject to appropriate data protection safeguards:

4.1 Service Providers and Business Partners

We engage third-party service providers to perform functions on our behalf, including payment processing companies (GCash, Maya, banks, cryptocurrency exchanges), identity verification services, cloud hosting providers, customer support software vendors, marketing and analytics platforms, and cybersecurity firms. These service providers are contractually obligated to use your personal information only for the purposes of providing services to tbjli and are required to implement appropriate security measures to protect your data.

4.2 Game Providers and Software Vendors

We share necessary information with game providers and software vendors whose products are offered on the tbjli platform to enable game functionality, process bets, calculate results, and provide progressive jackpot networks. Game providers receive only the minimum information necessary to deliver gaming services and are prohibited from using your data for their own purposes.

4.3 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, regulators, and law enforcement agencies when required by Philippine law or when we believe in good faith that disclosure is necessary to comply with legal obligations, respond to lawful requests and court orders, protect the rights and safety of tbjli and our Users, investigate fraud or security issues, or enforce our Terms and Conditions. This includes disclosures to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, the Bureau of Internal Revenue, and Philippine law enforcement agencies.

4.4 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy involving tbjli, your personal information may be transferred to the acquiring or successor entity. We will notify you via email and prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information with other third parties when you have explicitly consented to such sharing. You have the right to withdraw your consent at any time, though withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

5. Data Security Measures

tbjli implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, destruction, loss, or misuse. Our comprehensive security framework includes:

Security Layer	Implementation
Encryption	256-bit SSL/TLS encryption for all data transmitted between your device and our servers; AES-256 encryption for sensitive data at rest including passwords and financial information.
Access Controls	Role-based access controls limiting employee access to personal information on a need-to-know basis; multi-factor authentication for administrative accounts; regular access reviews and authorization audits.
Network Security	Firewall protection, intrusion detection and prevention systems, DDoS mitigation, regular vulnerability scanning, and penetration testing by independent security firms.
Data Segregation	Separation of production and development environments; isolation of financial transaction systems; secure database segmentation to limit exposure in case of breach.
Monitoring	24/7 security monitoring and logging of system access and suspicious activities; automated alerts for anomalous behavior; regular security audits and compliance assessments.
Employee Training	Mandatory data protection and security awareness training for all staff; strict confidentiality agreements; background checks for employees with access to sensitive data.

While we employ robust security measures, no method of electronic storage or internet transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately if you suspect unauthorized access to your account. tbjli is not liable for unauthorized access resulting from your failure to protect your login information or from circumstances beyond our reasonable control.

6. Data Retention and Storage

tbjli retains your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory retention requirements, and to resolve disputes or enforce our Terms and Conditions. Specific retention periods vary by data category:

• Account Information: Retained for the duration of your account's active status plus seven (7) years after account closure to comply with PAGCOR record-keeping requirements and Philippine tax laws.
• Transaction Records: Financial transaction data is retained for a minimum of ten (10) years from transaction date to comply with anti-money laundering regulations and tax reporting obligations.
• Identity Verification Documents: Copies of government-issued identification and verification documents are retained for seven (7) years after account closure for regulatory compliance and fraud prevention purposes.
• Gaming Activity Logs: Records of bets, wagers, wins, and losses are retained for seven (7) years to comply with gaming regulations and to resolve potential disputes.
• Communication Records: Customer support interactions, emails, and chat logs are retained for three (3) years for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Records of marketing consent and opt-out requests are retained indefinitely to respect your preferences and comply with data protection laws.

Upon expiration of applicable retention periods, personal information is securely deleted or anonymized such that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical analysis and business intelligence purposes. You may request early deletion of your data by contacting us, though we may be unable to delete information that we are legally required to retain.

7. Your Privacy Rights

Under the Data Privacy Act of 2012 and its implementing regulations, you have the following rights regarding your personal information held by tbjli:

To exercise any of these rights, please contact our Data Protection Officer by email or through the contact information provided at the end of this Privacy Policy. We will respond to your request within fifteen (15) calendar days and will provide the requested information or action within thirty (30) calendar days, subject to extensions permitted by law for complex requests. Identity verification may be required before we process data subject requests to prevent unauthorized disclosure of personal information.

8. Cookies and Tracking Technologies

tbjli uses cookies, web beacons, pixel tags, local storage, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, remember your preferences, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

8.1 Types of Cookies We Use

• Essential Cookies: Strictly necessary for platform operation, including maintaining your login session, processing transactions, and enabling core functionality. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous usage statistics to help us understand how Users interact with the platform and identify areas for improvement.
• Functional Cookies: Remember your preferences such as language selection, game filters, and display settings to provide a personalized experience.
• Targeting Cookies: Track your browsing activity across sessions to deliver relevant promotional offers and personalized bonus recommendations based on your gaming preferences.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of the tbjli platform, and some functions may not work properly without cookies enabled. You can manage cookie preferences through your browser settings or by using the cookie consent management tool available in the platform footer.

9. Third-Party Services

The tbjli platform may contain links to third-party websites, applications, or services including payment processors, social media platforms, and game providers. This Privacy Policy applies only to information collected by tbjli. We are not responsible for the privacy practices or content of third-party services, and we encourage you to review the privacy policies of any third-party services you access through our platform.

Third-party game providers integrated into the tbjli platform may collect their own usage data and implement their own cookies subject to their respective privacy policies. Payment processors such as GCash, Maya, and cryptocurrency exchanges collect and process financial information according to their own privacy policies, over which tbjli has no control. Social media platforms may track your interactions with social sharing features on our platform and associate this activity with your social media profile.

10. International Data Transfers

Your personal information is primarily stored on servers located within the Philippines. However, some of our service providers and business partners may be located outside the Philippines, which may result in your information being transferred to, stored in, or processed in countries with different data protection laws than the Philippines. When we transfer personal information internationally, we implement appropriate safeguards to protect your data, including:

• Ensuring that recipient countries provide adequate levels of data protection as determined by the National Privacy Commission;
• Implementing standard contractual clauses approved by data protection authorities;
• Requiring service providers to implement technical and organizational security measures equivalent to those required under Philippine law;
• Conducting due diligence assessments of third-party data protection practices before engaging international service providers.

By using tbjli Services, you acknowledge and consent to the international transfer of your personal information as described in this section, subject to the safeguards outlined above.

11. Protection of Minors

tbjli Services are intended exclusively for individuals aged twenty-one (21) years or older in accordance with Philippine gaming regulations. We do not knowingly collect personal information from minors under 21 years of age. Our age verification processes are designed to prevent minors from creating accounts or accessing gaming services.

If we discover that we have inadvertently collected personal information from an individual under 21 years of age, we will immediately delete such information from our systems, close the associated account, and refund any deposits made (minus any bonuses received). Parents and guardians are responsible for monitoring their children's internet usage and ensuring that minors do not access tbjli Services using adult accounts or payment methods.

If you believe that tbjli has collected information from a minor, please contact us immediately through the contact information provided at the end of this Privacy Policy so that we can investigate and take appropriate action.

12. Changes to Privacy Policy

tbjli reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy that affect how we collect, use, or share your personal information, we will notify you by email to your registered email address and by posting a prominent notice on our website at least thirty (30) days before the changes take effect.

Your continued use of tbjli Services after receiving notification of Privacy Policy changes constitutes your acceptance of the modified policy. If you do not agree with the updated Privacy Policy, you must cease using our Services and may close your account. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information. The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revisions were made.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer through the following channels: